Deployment on a single server on any hosting of your choice.
24/7 server monitoring with customer access to monitoring dashboards.
Access to a Telegram bot reporting problems
Live chat with technical support (Mon-Fri, business hours, reaction within 4 hours)
File system backups
Infrastructure as Code — up-to-date infrastructure documentation in the form of code
Access to logs
Proactive resolution of infrastructure problems based on monitoring metrics
A fault-tolerant cluster on 3 servers with a load balancer
Includes everything in the simple package, and thanks to the fault-tolerant cluster the recovery time is 1 minute
Compensation for infrastructure downtime
Reaction time to incidents within 2 hours
1 hour of technical support work included (additional work is billed separately)
A one-time failover-to-backup-server drill
Automatic fault-tolerance mechanisms for critical systems
Everything in the fault-tolerant application package
Unlimited infrastructure — any number of servers
2 hours of technical support included
Extended failover-to-backup-capacity drills
Additional redundancy for up to 3 infrastructure objects
Database replication